Build a Career
With Purpose.
We are looking for compassionate, organized, and dedicated individuals to help adults with developmental disabilities live independently.
More Than a Job.
Flexible Scheduling
You control your calendar. We match you with clients based on your availability and location preferences.
Meaningful Work
This isn't just a job. You are directly impacting someone's ability to live a self-directed, independent life.
Administrative Support
We handle the heavy lifting of compliance and billing so you can focus entirely on your clients.
Comprehensive Training
We provide paid orientation, shadowing opportunities, and ongoing support to ensure you feel confident.
"I've worked for other agencies, but CES is different. They actually answer the phone when I need help, and they truly care about the clients. It feels like a family."
Current Openings
Program Support Coordinator
Role Summary
We are a modern, high-standard Independent Living Skills (ILS) agency operating within the Regional Center of the East Bay (RCEB) network. We provide specialized training and advocacy to empower neurodivergent adults and individuals with developmental disabilities to live autonomous, successful lives.
We judge talent by real-world execution, resourcefulness, and critical thinking. We operate as an efficiency-focused agency that trains and equips our team to use cutting-edge enterprise productivity tools to work faster, smarter, and more effectively. We treat our staff with deep respect and provide a workplace built on open communication, zero fluff, and high-level tech leverage.
We are looking for an exceptionally organized, tech-fluent Coordinator to work directly alongside our Operations Business Manager to oversee consumer programs, mentor our field staff, and ensure flawless compliance across our 5 core areas of responsibility.
Technology & Efficiency Integration:Our deployment of enterprise AI is built to streamline complex administrative reporting and quality control. By reducing the traditional manual documentation burden, this advanced toolset is designed to liberate your time—enabling you to focus your energy on high-value, face-to-face community advocacy, field coaching, and strategic provider relationships.
Key Responsibilities
1. ISP & Documentation Quality Control
- Compliance Auditing: Review and audit frontline field staff service logs to ensure clinical completeness and strict alignment with regional center billing guidelines.
- Automated Report Synthesis: Leverage our secure enterprise technology to synthesize raw field notes into beautifully written, highly articulate Individual Service Plans (ISPs) and annual consumer progress assessments.
- Timeline Management: Own the agency’s compliance calendar, tracking upcoming report deadlines to ensure flawless, on-time submissions to RCEB.
2. Case Manager & Communication Support
- Professional Correspondence: Utilize advanced tech leverage to generate clear, precise email correspondence for RCEB Case Managers and external service providers.
- Follow-up Management: Maintain internal tracking systems to ensure zero lag time on incoming inquiries and system follow-ups.
- Referral Intake Pipeline: Manage the administrative onboarding process for new consumer referrals, ensuring authorization packets are perfectly organized.
3. Consumer Case Coordination
- Utilization Analysis: Monitor consumer service hours, attendance, and service consistency across data logs to ensure authorized funding is fully utilized.
- Early Pattern Flagging: Analyze field inputs to catch consumer regressions or emerging boundaries early, allowing leadership to proactively adjust support.
- Administrative Safeguards: Coordinate and organize compliance paperwork for non-emergency crisis documentation and special incidents.
4. Diplomatic Staff Coaching & Quality Assurance
- Active Field Mentorship: Conducting on-site shadow shifts and real-time operational audits to support and coach frontline personnel directly in the service environment.
- Training Frameworks: Help deploy quick-reference compliance templates and toolkits to ensure field staff stay perfectly aligned with company SOPs.
5. Housing & Resource Coordination (High-Value Advocacy)
- Resource Mapping: Locate, evaluate, and catalog affordable housing opportunities, specialized voucher programs (Section 8/EHV), and community resources within Alameda County.
- Community-Based Housing Advocacy: Cultivating face-to-face relationships with regional property managers and community partners to actively secure and validate client placements.
- Barrier Tracking: Monitor individual consumer housing applications and note systematic placement barriers so the agency can advocate effectively.
Work Structure & Environment
- Field-Forward Engagement: This is a dynamic, mobile role requiring a strong, consistent physical presence in the community to audit operations, mentor field staff, and negotiate housing placements across the East Bay.
- Administrative Focus Blocks: Remote/work-from-home flexibility is strategically allocated for deep-focus administrative tasks, report editing, and asynchronous coordination.
- The Dynamic: Candidates should expect a fluid schedule where community impact and field visibility take clear operational priority over desk time.
Qualifications: Critical Thinking over Pedigree
- Education & Experience: Bachelor’s degree in Social Work, Health/Human Services, or related fields (+1 year experience) OR 2 years of similar professional experience.
- Core Competencies: We prioritize ‘learning on the fly,’ rigorous process management, and sharp priority setting.
- Interpersonal Savvy: The ability to communicate effectively, provide diplomatic coaching, and offer constructive feedback in high-stakes environments.
- Advanced Technology Literacy: Highly comfortable using generative AI platforms. You understand how to construct specific prompts, provide clear context, and iteratively refine outputs to solve complex administrative problems.
- The "Premium Editor" Standard: Because our automated reporting workflows handle the raw drafting, you must possess an exceptional command of professional English, logic, and policy compliance to review, correct errors, and perfect all outputs before they leave your desk.
- Operational Boundaries: Excellent time-management skills and the ability to maintain strict professional boundaries, managing your 40-hour weekly schedule efficiently.
- Data Security Protocol: Absolute commitment to information security, strictly adhering to internal agency data privacy guidelines.
- Logistics: Valid CA Driver’s License, clean DMV record, and the ability to pass a standard background check (DOJ/FBI).
Program Support Coordinator
- Earned Hybrid Flexibility
- Direct Executive Access
ILS Instructor
The Role
Community Enrichment Services, LLC is seeking passionate and self-motivated Independent Living Skills (ILS) Instructors to join our team. We provide one-on-one instruction to consumers living with developmental disabilities in home and community-based settings.
Our goal is to help individuals achieve their highest level of independence. We believe that all people, regardless of their developmental disability, can live independently in a community-based setting given the proper support.
Primary Accountabilities
- Exercise mature judgment and relate to individuals in a warm and caring manner.
- Provide training to assigned individuals in all skills agreed upon on the Individual Service Plan (ISP).
- Assist the individual in scheduling behavior training sessions and provide behavior training.
- Instruct individuals in acceptable social behavior and other areas of training.
- Prepare and maintain ID notes, data collection, and behavior charts daily for accuracy.
- Become knowledgeable regarding the assigned individual’s medical condition and history.
- Work closely with the community, other employees, and agencies to ensure individual success.
- Ensure open lines of communication with individuals, staff, supervisors, and the program director.
- Act as a member of the interdisciplinary team and give accurate input on progress.
- Understand behavior modification techniques and their implementation.
- Provide transportation to individuals as needed.
- Attend regularly scheduled staff meetings and continuing education trainings.
Qualifications
- Valid California Driver’s License, proof of insurance, and vehicle registration.
- Current auto insurance.
- High School Diploma or GED.
- Past caregiving experience (personal or professional is a plus).
- Ability to pass a background check.
- Complete pre-employment requirements, including in-house training and orientation.
Preferred Qualifications
While not required, the following qualifications would be a plus:
- Knowledge of individuals with developmental disabilities and dual diagnosis.
- Familiarity with behavioral issues, including aggressive, non-verbal and self-injury behaviors.
- Understanding state and federal laws, the Regional Center, the Department of Developmental Services, and Titles 17 and 22.
ILS Instructor
- Flexible Schedule
- Paid Training
Secure & Simple.
We handle all applications securely. Please fill out the structured questionnaire below to submit your details directly to our hiring team.
After submitting this form, you will be directed to our encrypted portal to safely finalize your application by attaching your resume.
Fill Questionnaire
Complete the secure application form on this page with your details and references.
Upload Resume
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